• PC Laptop repairs

    Greenwich Communication Centre has been delivering high-quality laptop maintenance and repair services since 2006. Our expert engineers are on hand six days a week to provide cost-effective and speedy solutions to any PC, Mac, laptop or netbook problems.

    What we will do to repair your Laptop

    When you bring your laptop in-store, our engineers will diagnose the problem and provide a full quote for its repair. We’ll ask you to pay a small fee for the diagnosis, which will be deducted from the final repair costs.

    As well as fixing the immediate problem, we’ll give your laptop a full check-up to make sure it is up-to-date and running effectively. This will help prevent faults from occurring in the future. All our work is guaranteed for quality. Any recurring problems will be fixed at no extra charge.

    What kind of laptop problems are likely to occur?

    Problems are divided into two areas: software and hardware.

    Software problems

    • Occur when an operating system or installed program becomes corrupted or virus-infected

    • Usually solved within 24 hours

    Software problems we commonly deal with include:

    • Infections with virus/malware

    • Operating system stuck in a loop

    • Operating system not booting

    • System freeze

    • Upgrade difficulties

    • Running slow

    • System boot failures

    • Software incompatibility

    • Installation problems

    • Internet access

    • Applications not responding

    • Missing files

    • Forgotten admin password

    • Lost airport connection

    • No wifi connection

    • Not logging on

    • Not enough space

    • Not starting / loading /booting

    Hardware problems

    • Occur when a physical part of the computer is at fault and requires repairing, replacing or restoring.

    • Most maintenance and services are completed within three days

    • Repairs may take longer if we need to order in parts (seven days from the UK, longer if ordered in from overseas)

    Hardware faults we fix regularly include:

    • Cracked/broken screen/LCD

    • Memory upgrade

    • Overheating

    • Excessive dust build up

    • Speaker port fault

    • Microphone port fault

    • Motherboard / Logic board fault

    • Trackpad fault

    • Wireless keyboard losing connection.

    • Dirt behind the screen.

    • Noisy fan

    • Stuck keys / dirty keypads.

    • Static noise through speakers.

    • USB Port fault

    • Short battery life.

    • Ethernet connection problems.

    • Stuck disc or disc ejection problems.

    • No WiFi Connection

    • Not powering up

    • Broken hinge

    • Graphics issues

    • GPU faulty

    • CPU faulty

    • PSU faulty

    • Dead battery

    • Liquid spill damage / corrosion

    • DC Socket fault

    • Not enough space

    • Not starting / loading / booting

    • Running slow

    • Not charging

    • Faulty hard drive (HDD/ SDD)

    • Broken casing

    • Lines on screen/LCD

    • Switching off

    • Keyboard fault

    • Faulty RAM / Memory

    If the computer will not power on, please note that we’ll need to fix this first, before a full quote and diagnosis can be provided. Your computer's internal hardware components include the hard drive, CD/DVD ROM drive, logic board, memory, modem, video card, wireless card, DC socket/powerjack, cooling fan, CMOS battery and more.

    Though we hope that any problems arising with your equipment is a rare event, the varying purposes of such numerous components can lead to a whole host of different problems.

    Computer memory, for instance, does not last for ever. Hard drives eventually fail and without regular backups this can be disastrous.

    If you experience any of the above (or any other computer or IT related problem), please do not hesitate to get in touch

    Regular laptop Servicing

    Regular servicing is key to maintaining the health and longevity of your laptop. Just like running a car it needs servicing on a regular basis to keep it working effectively. When you bring your laptop to us for servicing we will undertake the a number of processes including identifying any suitable upgrades that will help your computer to improve it’s performance.

    How to get in touch

    If you’d like to book a service or have any questions please call us on on 020 8269 2103 or fill out our enquiry form or pop in the store.

    Brands we service

    Greenwich Communication Centre services the majority of laptop brands including:

    Acer - TravelMate, Extensa, Aspire

    Apple - MacBook, MacBook Air, MacBook Pro

    Asus - Asus Eee, Zenbook


    Dell - Inspiron, Latitude, Precision, Studio, Vostro, XPS, Studio XPS, Alienware


    Everex - CloudBook, gBook

    Falcon Northwest - DRX, TLX


    Fujitsu - LifeBook, Stylistic


    Gigabyte Technology





    Hewlett-Packard - HP Pavilion, HP Omnibook, HP Elitebook

    Itautec - Itautec, Infoway

    Koncar - Koncar Elektronics and Informatics Inc.

    Lanix - Lanix Portatiles, Neuron


    Lenovo - ThinkPad, IdeaPad, 3000 series

    LG - Xnote


    MDG Computers

    Medion - Akoya

    Meebox - Meebox, Slate

    Micro-Star International (MSI) - Megabook, Wind

    NEC - VERSA, LaVie

    Neo - Basic, Vivid, and élan

    Olivetti - Olibook

    Onkyo - SOTEC

    Origin PC

    Packard Bell

    Panasonic - Toughbook, Satellite, Let's Note

    Positivo Informática - Positivo, Platinum, Aureum, Unique, Premium

    Razer - Blade

    Samsung Electronics - Sens

    Sharp - Mebius

    Siragon, C.A.

    Sony - VAIO



    TriGem - Averatec

    Toshiba - Dynabook, Portege, Tecra, Satellite, Qosmio, Libretto


    VIA - NanoBook, pc-1 Initiative


    Wipro Technologies

    Wortmann - Terra Mobile



    Acorn Computers - Deskbook, Desknote and Solonot

    Compaq (Merged in with Hewlett-Packard) - Evo, Armada, LTE, Presario

    eMachines (acquired by Gateway Computers)

    / Fujitsu Siemens (now defunct, as Fujitsu bought out Siemens' share of the company)

    Gericom (defunct, now Quanmax AG)

    HTC (no longer manufactures computers) - HTC Shift



    PC Club (Clevo brand)

    Philips (no longer manufactures computers) - X200

    Vigor Gaming - Atlantis, Augustus, Artorius, and Aegis

    Voodoo PC - Envy




    We’re happy to offer students a 10% discount on all our computer maintenance and repair services.

    To claim your discount all you need to do is show us your valid NUS card when you drop your device into the Centre.

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    Opening Hours

    09:00 - 18:00
    09:00 - 18:00
    09:00 - 18:00
    09:00 - 18:00
    09:00 - 18:00
    11:00 - 16:00

    Bank Holidays CLOSED

    Xmas to New Year CLOSED

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