Social Value


    Greenwich Communication Centre is a Community Interest Company (limited by Guarantee).

    That means that our business has been set up in a special way that ensures we use our profits and assets for the benefit of our community, rather than being driven by the need to maximise profit for shareholders. Two features that are special to our type of business are:

    1) We operate under an Asset Lock which ensures that the assets of our CIC (including any profits or other surpluses generated by our activities) are used for the benefit of our community.

    2) We have a legal obligation to prepare an annual CIC Report which is filed with the CIC Regulator each year. The purpose of the CIC Report is to show that our business continues to satisfy the community interest test, and that we are engaging appropriately with our stakeholders in carrying out activities, which benefit the community.


    The principal activity of the company during the year was providing a value-led, sustainable and not-for-profit communication hub in the heart of Greenwich.

    Greenwich Communication Centre provides a wide range of communication services to support the needs of the Greenwich community via an accessible high street location. Primarily, our services support our community to keep connected and communicating both face-to-face and online. Some of our ICT services are revenue generating and this revenue helps to fund our Pro Bono community services which are focused on:

    • Reducing digital exclusion through one-to-one IT Support.
    • Supporting disadvantaged people through digital skills, training and employment.
    • Improving economic development by supporting start-ups and early stage entrepreneurs to grow businesses, invest and employ.
    • Creating a greener environment

    The revenue generating side of our business aims to provide a wide range of useful ICT related services, such as computer, tablet and smartphone repairs and many community groups enjoy discounted rates on repairs. 

    We also provide low-cost, public access to computers and the internet, as well as a range of office support services such as photocopying and printing together with a comfortable wi-fi lounge and café.

    All this valuable work funds our social investment projects which are focused on providing numerous pro bono services to the Greenwich community. In this accounting period we have delivered a total social value of £166,828 which includes £83,977 of value provided by GCC for in-kind services. Our evaluative SROI is calculated at 1:2 based on an analysis of outcomes that have taken place. In other words, for every £1 of input £2 of social value is created.

    Financial Statement of the In-kind Investments provided PRO BONO by Greenwich Communication Centre to residents of the Royal Borough of Greenwich

    Providing support to long-term un-employed residents.  We assist by helping residents to write well constructed CVs and access relevant websites for making job applications via our public access computers.  2hrs per week @ £20 x 51 weeks.

    In-kind Investment £2,040

    Providing basic computing skills training to residents who need support in order to use the public access computers at our centre.  8hrs per day @ £20/hr x 6 days x 51 weeks.

    In-kind Investment £48,960

    Provision of recycling repositories to facilitate the disposal of expired batteries, printer toner cartridges and obsolete computers. Management costs 2hrs per month @ £50/hr.

    In-kind Investment £1,200

    Environmental cost that is being saved as a result of GCC managing recycling points and reducing landfill. £84.40 per tonne x 1 tonne per annum.

    In-kind Investment £84.00

    Event Space provision for meetings, training sessions and events hosted by various local not-for-profit, community interest groups. 1 event per month x 12 @ £200 per event.

    In-kind Investment £2,400

    We provide hot desking facilities for registered members of our Greenwich Enterprise Club. Our space provides a flexible working environment to support early stage entrepreneurs to develop their businesses without the burden of the cost of premises. 20 seats @ £100/month.

    In-kind Investment £24,000

    Value of Discounts provided in this accounting period to residents for ICT services.

    In-kind Investment £343

    Providing network support for our public access computers. 1hr per week @ £50 x 51 weeks.

    In-kind Investment £2,550  

    Providing one-to-one technical advice sessions to help individuals to better use their computing devices and/or resolve basic technical issues. 10 hours per month @ £20/hour.

    In-kind Investment £2,400

    In 2016/17 we are evolving our impact measuring tools to capture the wider social return on our investment. It can be modestly assumed that our projected SROI is well in excess of £100,000 per annum.


    We’re happy to offer students a 10% discount on all our computer maintenance and repair services.

    To claim your discount all you need to do is show us your valid NUS card when you drop your device into the Centre.

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