Greenwich Communication Centre is a Community Interest Company (limited
That means that our business has been set up in a special way that
ensures we use our profits and assets for the benefit of our community,
rather than being driven by the need to maximise profit for
shareholders. Two features that are special to our type of business are:
1) We operate under an Asset Lock which ensures that the assets of our
CIC (including any profits or other surpluses generated by our
activities) are used for the benefit of our community.
2) We have a legal obligation to prepare an annual CIC Report which is
filed with the CIC Regulator each year. The purpose of the CIC Report is
to show that our business continues to satisfy the community interest
test, and that we are engaging appropriately with our stakeholders in
carrying out activities, which benefit the community.
The principal activity of the company during the year was providing a
value-led, sustainable and not-forprofit communication hub in the heart
Greenwich Communication Centre provides a wide range of
communication services to support the needs of the Greenwich community
via an accessible high street location. Primarily, our services support
our community to keep connected and communicating both face-to-face and
online. Some of our ICT services are revenue generating and this revenue
helps to fund our Pro Bono community services which are focused on:
Reducing digital exclusion through
outreach technology support clinics.
Supporting disadvantaged people through digital
skills, training and employment.
Improving economic development by supporting
start-ups and early stage entrepreneurs to grow businesses, invest and
Creating a greener environment
The revenue generating side of our business aims to provide a wide
range of useful ICT related services, such as computer, tablet and
smartphone repairs and many community groups enjoy discounted rates on
We also provide low-cost, public access to computers and the
internet, as well as a range of office support services such as
photocopying and printing together with a comfortable wi-fi lounge and
All this valuable work funds our social investment projects which are focused on
providing numerous pro bono services to the Greenwich community. In this
accounting period we have delivered a total social value of £162,656.
£77,439 of this value is paid for by the local community, the remainder being
provided by GCC in-kind. Our evaluative SROI is calculated at 2.1:1
based on an analysis of outcomes that have taken place. In other words, for
every £1 of input £2.10 of social value is created.
Financial Statement of the In-kind Investments provided PRO BONO by Greenwich Communication Centre to residents of the Royal Borough of Greenwich
Providing support to long-term un-employed residents. We
assist by helping residents to write well constructed CVs and
access relevant websites for making job applications via our
public access computers. 2hrs per week @ £20 x 51 weeks.
In-kind Investment £2,040
Providing basic computing skills training to residents who need
support in order to use the public access computers at our centre.
8hrs per day @ £20/hr x 6 days x 51 weeks.
In-kind Investment £48,960
Provision of recycling repositories to facilitate the disposal of
expired batteries, printer toner cartridges and obsolete computers.
Management costs 2hrs per month @ £50/hr.
In-kind Investment £1,200
Environmental cost that is being saved as a result of GCC managing
recycling points and reducing landfill. £82 per tonne x 1 tonne per
annum. In-kind Investment £82
Event Space provision for meetings, training sessions and events
hosted by various local notfor-profit, community interest groups x 1
per week x 51 @ £200 per event. In-kind Investment £10,200
We run a very successful enterprise club (The Greenwich
which we promote as a support group for early-stage entrepreneurs of
all ages, backgrounds and skills. The club supports its members to
reduce risk in getting their new ventures off the ground. Our meetings
provide the forum for expertise and experience to be shared and beyond
that, it is a club where friendships, partnerships and collaborations
are nurtured between like-minded entrepreneurial people, academics and
industry leaders. We organise meetings every 2 weeks and currently
have more than 450 registered members. Management Costs: 7hrs per week
x 51 @ £50/hr plus stationery, printing, refreshments and marketing
costs per annum.
In-kind Investment £18,350
In addition our direct investment provision of the Greenwich
Enterprise Club, it is important to highlight that the Club now
supports more than 450 local businesses, each of which aims to develop
to create jobs and invest in the local economy. In the last 12 months
our active members evaluated the value of their membership as follows:
84% of respondents scored our workshops
as ‘useful’ – ‘very useful’
43% of respondents cited their primary gain was
20% of respondents cited their primary gain was
16% of respondents cited their primary gain was
15% of respondents cited their primary gain was
5% of respondents cited their primary gain from
attending the club was ‘sales’
3% of respondents cited their primary gain from
attending the club was ‘cost savings’
16% detailed a direct financial gain from attending
85% of attendees plan to attend the club again.
85% of attendees will recommend the club to others
Value of Discounts provided in this accounting period to residents
for ICT services. In-kind Investment £335
Providing network support for our public access computers. 1hr per
week @ £50 x 51 weeks.
In-kind Investment £2,550
Providing outreach tech help clinics across the borough to help
individuals to better use their computing devices and/or resolve basic
technical issues. 6 x clinics @ £250.
In-kind Investment £1,500
In 2015/16 we are evolving our impact measuring tools to capture
the wider social return on our investment. It can be modestly assumed
that our projected SROI is well in excess of £100,000